Application Managed Services
HELP DESK Services
Your ticket to full-service Workday support
TopBloc’s application managed service, Help Desk, is much more than your traditional post-production Workday application managed services. When you become a Help Desk customer, you gain access to our full team of Workday-certified consultants who act as an extension of your organization.
We provide functional and technical support when you need it, including:
- Troubleshooting urgent issues
- Creating custom reports and dashboards
- Facilitating knowledge transfer sessions to teach your team the latest Workday best practices
- And so much more!
Unparalleled Flexibility
Support doesn’t have to be complicated
Help Desk was designed to help you get the most from your Workday support.
With fixed-fee, month-to-month pricing, you have the flexibility to increase or decrease your support levels — or even pause services as needed.
Unique Ticketing System
Count solutions, not hours
We designed Help Desk to provide uncomplicated, reliable post-production Workday support.
Our unique ticketing service mode offers three different packages sizes so you can choose the right fit for your exact needs. Each service tier allows you to resolve an unlimited number of tickets monthly — the only things that varies is the number of tickets actively worked on at a given time.
It’s time to make counting hours a thing of the past.
Predictable pricing
Fixed fees means more fixed problems
Tired of surprise fees from your post-production Workday support provider? We don’t blame you.
We understand that when unexpected issues happen, they require urgent attention. With our fixed-fee model, your pricing
is locked regardless of the time it takes to resolve the issues — so you’ll always have full budget predictability.
How does TopBloc’s fixed pricing model offer your organization a better ROI?
