Services

Workday Support

Optimize Your Workday Solution with Flexible Support

TopBloc’s Workday support services are designed to offer our customers unparalleled flexibility. Our approach allows customers to easily navigate between support tiers without locking them into a fixed, long-term contract. Our goal is to provide our clients with the support they need when they need it.

Flexible Month-to-Month Contracts

We believe our service stands for itself, so TopBloc will never lock you into rigid, long-term contracts.

Choose Your Level of Support

Support package options range so clients can select high- or low-touch tiers depending on their needs.

Upgrade or Downgrade Service Anytime

We provide clients with the ability to scale support levels up or down as needed and as often as desired.

Stop Counting Hours with Fixed-Fee Plans

TopBloc has developed a unique ticketing solution that allows our customers to break free from tracking hours.

Help Desk

More than just Workday support, TopBloc’s Help Desk team specializes in helping you to manage and optimize your Workday solution. From answering how-to questions to resolving urgent tickets, we will work with your team on anything from minor configuration changes to updates of the most complex studio integrations that introduce new functionality to your organization.

Payroll Managed Services

Let TopBloc handle the day-to-day management of Workday Payroll so you can focus on your business. Whether you are looking for guidance throughout the pay period or to fully outsource payroll processing, trust TopBloc to ensure that your employees are paid accurately and on time, every time.

FAQs

Below are the answers to some commonly asked questions about TopBloc and our Workday support services. Don’t see your specific question here? Email our team and we will be happy to discuss your inquiry in further detail.

How do TopBloc’s support services compare to services offered by others in the industry?

TopBloc’s Workday support services offer unique flexibility to our clients. Our approach offers fixed-fee month-to-month services with no long-term contracts. This provides our clients with perfect visibility into what they will spend each month, as well as the ability to scale down their service, pause it, or cancel if necessary. Our goal is to provide our clients with the support they need when they need it.

How flexible are TopBloc’s month-to-month contracts really?

Our flexibility is unparalleled within the ecosystem. We offer several tiers of service so that our clients can choose the level of support they desire. Not only that, but clients can scale their service tiers up and down from one month to the next to right-size the support they receive to the support that they need. Additionally, our clients can pause or cancel their contracts at any time. We’re confident that the quality of services we provide will continue to foster long-lasting relationships with our clients.

How is TopBloc’s Help Desk different from TopBloc’s Payroll Managed Services offerings?

TopBloc’s Help Desk focuses on providing supplementary expertise and capacity for our clients to better manage and optimize their Workday system. The Help Desk team is available to assist with a variety of tasks from answering how-to questions to creating new reports and custom dashboards.

TopBloc’s Payroll Managed Services team is focused on payroll processing. Depending on the service tier chosen, our Managed Services team can assist with everything from payroll guidance and administrative and advisory support, to running your company’s payroll processing entirely.

Ready to Get Started?

Confidently manage your organization’s Workday system with the support of TopBloc’s experts.